what you share — and what we take
We have a number of forms on our website; when you fill them in you intend for us to have this information.
When you come to our website, our host tracks where you are and what device you're using. It notes where you came from, the search term you used to find us, and any search within the site. It records what pages you view:
Time: 02/20 08:35:01AM
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_3) AppleWebKit/602.4.8 (KHTML, like Gecko) Version/10.0.3 Safari/602.4.8
When you sign up for us to email you, our host records whatever it can about you: location, device. Much like the website data.
When we send you an email we know if you've opened it, how many times, and if you clicked any links in it. Mailchimp keeps track of your behaviour over multiple campaigns.
Facebook & Instagram
TicketTailor & Acuity Scheduling
Our ticketing systems collect the information you give them. We export data for analysis.
what we do with your data
We use your data to see how we're doing: are people coming to our website? Are they reading our emails? Are they reposting our Facebook posts? Are they retweeting us?
The questions we ask when you're buying a ticket is the information we're most interested in. It helps us understand you, our audience.
We analyse trends, not individuals. We don't match individuals across platforms. We present our analysis to potential sponsors.
We do not sell our mailing lists. We do not sell data.